Shipping policy

🚚 Orders are typically processed and shipped in the upcoming business days.

📝PLEASE NOTE: Delays in dispatching time and shipping time may occur during Holiday periods and events due to an increased volume of orders. Please allow additional time for final delivery during these periods. All delivery dates are estimates and are not guaranteed.

📫 Once orders are placed they immediately go into production. We recommend verifying that the shipping address provided is correctly written as we are unable to make corrections once we receive the order.

🚚 Orders are processed and shipped the next business days. Please note that delays may occur during Holiday periods and events due to an increased volume of orders. All delivery dates are estimates and are not guaranteed.

📌 We are not responsible for lost or stolen packages. We do not issue refunds if the tracking updates show that the item is delivered.

📌 We are not responsible for returned items due to incorrect information provided in the shipping address, as well as failure to collect item at a Drop-off location. Customers will need to cover shipping fees to resend the order.

Please monitor your shipment. If you have any issues with your tracking information, please contact us as soon as possible.

📌Items on sale

📌Intimate items (for health/hygiene reasons)

📌damaged packages

📌Stole goods

📌Lost

📌Broken Clay

📌Broke resin

📌Due to the nature of clay badge reels, we do not accept returns due to mishandling

❤️🩹Do NOT pull on your badge aggressively.
❤️🩹Do NOT drop your badge it may cause damage.
❤️🩹Do NOT leave your badge in extreme temperature (such as a car).